Made in Switzerland

Customer Approach

For each project, we create a new ecosystem of trustworthy partners to increase the global competitiveness of our solutions. We put in place processes adapted to the size and complexity of each project in order to guarantee an efficient rollout within previously discussed deadlines and budgets.

Therefore, their innovation and vision will be used in order to add value to the project. This vision brings in flexibility, adaptability, and timely execution of the projects.

We build our expertise on constantly developing strategic and trustworthy partnership with the actors involved in value chain. By developing relationships with leading companies worldwide, we can create complete end-to-end projects. Xemtec distinguishes three phases in the customer approach:

For each project, we create a new ecosystem of trustworthy partners to increase the global competitiveness of our solutions. We put in place processes adapted to the size and complexity of each project in order to guarantee an efficient rollout within previously discussed deadlines and budgets.

Therefore, their innovation and vision will be used in order to add value to the project. This vision brings in flexibility, adaptability, and timely execution of the projects.

We build our expertise on constantly developing strategic and trustworthy partnership with the actors involved in value chain. By developing relationships with leading companies worldwide, we can create complete end-to-end projects. Xemtec distinguishes three phases in the customer approach:

Goals Definition

Each project has its specifics. This is why it is of utmost importance to get to know key elements and factors such as deadlines, existing infrastructure, and available human and financial resources in order to avoid problems during the implementation of the global system. Before getting to the confidential details, we sign a mutual non-disclosure agreement (NDA).

P0 - Showcase | 3-10 metering points

We are ready to provide you all the required technical services and products to remotely read 3 metering points in order to present our energy and water management systems.It means that we will support you with XemReader, GSM Subscription and XemServer Subscription for a period of 12 months. 

P1 – POC Project | 30-250 metering points

The target of the Proof-of-Concept (POC) is to test logistics and practical aspects of a medium-scale installation starting from 30 devices to 500 devices. Xemtec’s service during this phase also involves the development of a concept (business model and operational plan) that will help the client prepare for a bigger deployment.

P2 – Roll-out | over 1000 metering points

The ultimate objective is the rollout phase allowing the client to start the large-scale deployment and operations. Note that a large-scale deployment represents at least 1’000 devices installed over a period of few months to a year.